FAQs
For Shippers
Do you provide home delivery?
Yes! We will deliver your vehicle to your driveway. We have sourced and vetted flatbed drivers across the U.S. to be able to provide this service. Carriers in our database have a wide range of equipment, so you have flexibility. Equipment types include:
- Open car trailers
- Enclosed car trailers
- Rollback trucks
- Flatbed trucks
- Trucks with a winch
Do you ship one vehicle or multiple vehicles?
If you need to ship one vehicle, full loads or multiple loads, we can accommodate your needs.
Does your company do inspections at pickup and delivery?
Yes, all drivers must provide a vehicle inspection with a signature at the pickup and delivery, ensuring the vehicle arrives at the destination in the same condition as when it left the origin.
Where can I track my vehicle?
Once the order is placed and secured with a driver, we can set you up with our nightly status reports so you get updated each day electronically.
How is Roadana reducing carbon emissions?
We consolidate vehicles through our route optimization software to build more efficient lanes and loads for our carrier partners, which reduces deadhead miles. We also have partnered with onetreeplanted.org to reduce our carbon emissions further.
Is my vehicle insured during the transport process?
Yes, all vehicles are 100 percent insured during the transport process. Our fully vetted carrier network carries a minimum of $1,000,000 liability insurance and maximum of $500,000 cargo insurance.
For Carriers
How do you sign up to haul for Roadana?
Click this link and fill out the form, and a Roadana representative will be in contact with you to finalize the process.
How long does it take to get set up as a Carrier?
As long as we receive all of the documentation, we can set up the carrier profile within a few minutes.
How do you pay Carriers?
We have two payment options for carriers. We can pay via ACH in 48 hours with a fee from receiving signed BOL and invoice. Our second payment option is 30 days from receiving a signed BOL and invoice with no fee.